Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

emails are blank

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga christ1

fourcolordoctor
fourcolordoctor
more options

just discovered that old emails are now blank... there's no particular starting date where everything before is gone and after is ok... i've been on Windows 7 pro and now on Windows 10 pro and have never used any AV software other than the native Windows apps...

what happened and where did my emails go ? pissed/wes

just discovered that old emails are now blank... there's no particular starting date where everything before is gone and after is ok... i've been on Windows 7 pro and now on Windows 10 pro and have never used any AV software other than the native Windows apps... what happened and where did my emails go ? pissed/wes

Krejt Përgjigjet (1)

christ1
christ1
  • Top 25 Contributor
  • Moderator
more options

It sounds like your mail files are corrupted. First of all create a backup of your Thunderbird profile folder. https://support.mozilla.org/kb/profiles-tb#w_backing-up-a-profile

Then try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

Note: depending on the corruption this may erase messages from the affected folder which cannot be recovered anymore. In that case you'd need to restore them from a backup done prior to the corruption.

Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.

For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Also see http://kb.mozillazine.org/Keep_it_working_-_Thunderbird