Performance and connectivity

Deal with error messages, crashing applications, connectivity issues, and slow performance.

In English

Secure connection and security warning error pages in Firefox

Troubleshoot time-related errors on secure websites

Fix error “Website will not allow Firefox to display the page.”

Fix "The bookmarks and history system will not be functional" error message

Captive portal detection

Connection settings in Firefox

Troubleshoot security error codes on secure websites

Use Troubleshoot Mode in Firefox

Troubleshoot and diagnose Firefox problems

How do I report a broken site in Firefox desktop?

Fix Firefox using too much memory or CPU resources

Troubleshoot Mode Thunderbird

What do the security warning codes mean?

Task Manager - see whether tabs or extensions are slowing down Firefox

Resist Fingerprinting

Firefox DNS over HTTPS

Warning Unresponsive script - What it means and how to fix it

Use the Troubleshooting Information page to help fix Firefox issues

Crash reports in Firefox for Android

How Thunderbird for Android avoids leaking your IP address to SMTP servers

Firefox hangs or is not responding - How to fix

Certificate contains the same serial number as another certificate

Where to go for developer support

DNS over HTTPS (DoH) FAQs

Joining public WiFi while on Mozilla VPN

Rebuilding the Global Database

How can I tell if Mozilla VPN is connected?

Quick fixes if your Firefox slows down

Firefox can't load websites but other browsers can

Server Not Found - Troubleshoot connection problems

Crash reports in Firefox for iOS

Websites look wrong or appear differently than they should

How to fix the Update Failed error message when updating Firefox

How to let Firefox use the internet on your Windows computer

"Firefox is already running but is not responding" error - How to fix

Mozilla Crash Reporter TB

How to reset the default user agent on Firefox

Unload inactive tabs to save system memory in Firefox

Firefox takes a long time to start up

Firefox says it's just updated every time it starts - how to fix

Certificate warnings in Firefox for iOS

How to obtain the Mozilla VPN Logs

Connecting to unsecured networks while using Mozilla VPN

Compacting folders - Potential complications

Troubleshoot Mozilla VPN connection problems

Firefox blocked by macOS 15 Sequoia firewall - What you need to know

Thunderbird makes unrequested connections

64-bit Firefox crashes with Citrix's XenApp VM

Drag and Drop errors with Firefox Launcher Process enabled and Windows UAC disabled - How to Fix

Disable Firefox Sync

What is the Mozilla VPN kill switch?

Report Site Issues on Firefox for iOS

Firefox for iOS won't load web pages

How can I help submit and resolve bugs in the MDN content repo?

Where can I get help with the MDN API and documentation?

RCS messaging and Mozilla VPN

Firefox uses too many CPU resources - How to fix

Websites say that Firefox is outdated or incompatible even though it's the latest version

Firefox does not work - Common fixes to get you back up and running

How can I help by submitting mobile performance data?

Memory constraints, Firefox performance and Firewalls

Rebuilding Global Database

Rate your Firefox experience, surveys and out of date messages (Heartbeat)

How to resolve weak crypto error messages on Firefox

Some videos won't play in background

Profiling Thunderbird Performance

How to fix an error when trying to open Telegram or Slack on Firefox

Solutions for "Can not create temp folder archive" error when installing Firefox (Windows 10)

Fritz!box isn't working when Mozilla VPN is on

Identify problems caused by third-party modules in Firefox for Windows

Troubleshooting speed issues on Mozilla VPN

The language of the websites I visit changes when I turn Mozilla VPN on - What to do

How to enable Always-on VPN on Android

Difficulties opening or using a website in Firefox 100

Difficulties opening or using a website in Firefox Focus for Android 100

How do I contact MDN Plus support?

Why do I see a white screen after updating Mozilla VPN to version 2.8.3?

Firefox hangs when copying with Suggested Actions enabled on Windows 11 - What to do

How do I report an issue with Firefox Relay?

X-Mouse Button Control in Firefox 110

Address screen sharing issues with Firefox on macOS 15 Sequoia

HTTPS-First upgrades to secure connections

Unsent crash reports in Firefox

Unsent crash reports in Firefox for Android

Troubleshoot Firefox crashes (closing or quitting unexpectedly)

Firefox is stuck in Troubleshoot Mode

Firefox repeatedly opens empty tabs or windows after you click on a link

Firefox keeps crashing at startup

Avoid crashes - Tips and tricks

Problems with email and how to find help

Fix video and audio problems on Firefox for Windows N editions

Home page with pipe character opens extra tabs when Firefox starts

How to run Firefox when your profile is missing or inaccessible

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