Thunderbird Community Forum

A big thank you in advance to all who take the time to read this, especially those who feedback.

The issue I now have didn't originally exist.

Upon first using Thunderbird, I could quite easily right-click on an account, click "Subscribe", and then choose one or more blocks and/or lines of folders listed in the Subscribe pop-up window, hit the space bar to check/un-check them, click OK, and the folders seen under the account name in the main window would appear/disappear accordingly.

And then, after using this feature quite a bit for a couple of days, it decide to stop working (pretty much!).

I can still open up the Subscribe window and select blocks/lines of folders, hit space, and click OK, but the changes back in the main window are not applied. When I immediately revisit Subscribe, it may show one or two folders changed, but it now seems to happily ignore the many others I'd tried to set.

I can still change the setting one folder at a time, but I literally have hundreds of folders, and with many more hundreds awaiting import (should my other, and I hope separate, key issue be resolved), I really can't face having to trawl through this process for hours on end. It doesn't help that the Subscribe window always resets to a tiny size - might be nice if it remembered the full size I'd set it to.

FYI, I have tried deleting the account and its data from Thunderbird and then adding it back in, but that makes no difference.

Might this be a bug in Thunderbird? Do i have too many folders for Thunderbird? To recap - it used to work exactly as you'd expect, but then it just gave up! Maybe I reached some sort of folder limit?

Once again, thank you to all who provide constructive and helpful feedback.

Hi I had a systems crash and did a windows 10 reinstall. Windows created a folder windows.old. In the folder is users/"username"/appdata/local and roaming/thunderbird/profiles/ In the profiles folder for example I have a profile 34eu8280.2020. I transfered this folder to the newly installed thunderbird folder under roaming/thunderbird/profiles/ Next windows+r entered thunderbird-p. Create profile, entered 2020 as profile name, chose folder, entered 34u8280.2020, select folder, finish. In profile manager selected 2020, work offline, unchecked use selected profile without asking at startup, start thunderbird. Profile not showing up only account setup page.

At a lost as to how to proceed.

Any help would be appreciated in restoring profiles

Stan

Thunderbird sends my messages before they are complete. The recipient can receive several messages at various points of completion. How can I stop Thunderbird doing this, until I have pressed the send option? Thank you

A big thank you in advance to all who take the time to read this, especially those who feedback.

Firstly, some quick details about my environment:

• Windows 11 Pro (fully patched).
• Proton Mail account – 2 proton address, and 10 addresses across 3 custom domains.
• Thunderbird 146.0.1 (64-bit).
• Proton Mail app 1.11.0 (5.0.324.1).
• Proton Mail Bridge 3.21.2 (br-215). This has been intentionally set to “Split addresses” mode, where (according to Proton) I can “Setup multiple email addresses individually”, and I have also disabled “Show all mail”.
• I have set up a new Thunderbird account for each Proton Mail address.

After only a couple of days of migrating my Outlook messages over to Thunderbird (in Proton Mail), two items of concern became apparent – this query here is the much more important issue; I’ll raise another question here on the community for the other problem.

Now I understand that all of the folders imported or created in Proton Mail have no association with mail addresses. I also expect – but please tell me if I’m wrong – that on the basis of Thunderbird being configured to “Subscribe” to all folders, as well as having the server setting of “Show only subscribed folders” unchecked for each account, then I should see all messages in all folders across all accounts.

I’ve only just started the migration, but even now I’ve imported ~7,000 messages and – based upon the presumption that all accounts should see all folders and their messages – it appears to be a very inconsistent (and worrying!) picture (see attachment).

So far, I’ve:

• Resynced the Proton Mail Bridge. And resynced it again. And again!
• I’ve even run a repair on the Proton Mail Bridge.
• Before any of the two steps above began, I deleted the accounts and data from Thunderbird. When Proton Mail Bridge has then finally resynced, I added the accounts back in again.
• I’ve even gone as far as deleting my Thunderbird profile to effectively start it all again.

And finally, on a second machine (Dell laptop, same config as desktop above), I installed the same three apps and then added only one account to Thunderbird, which returned me just the one single message in the Inbox - absolutely nothing in any of the folders.

The Proton Mail app does show all messages in all of the correct folders, so could this be a Thunderbird issue, a Proton Mail Bridge issue, a combination, or something completely different.

As I said at the beginning, any and all constructive and helpful feedback will be most gratefully received.

I have an issue with folder hierarchy on all my accounts within my own web server, as shown in image #1 (_ACTUAL.png).

I have checked with the SyOps of my server and they have assured me that there is no special settings or hierarchy of the folder structure, which is corroborated by image #2 (_WEBMAIL.png).

How can I correct this because, because as it stands, it just doesn't make sense; how can you have your Sent messages in your INBOX?

I have unsubscribed and resubscribed (I'm using IMAP BTW) to the folders and the folder list for subscription is incorrect too (see image #3, _SUBSCRIBE.png).

Has anyone had a similar issue and, if so, were you able to fix it?

If any of the TB Guru's out there have any insights into this, please feel free to share.

Thanks, as always.

adelphiaUK (Chris) Please excuse misspellings and anything that may not make sense or cause offence as the medication I take can have an adverse effect on my mind.

Thunderbird doesn't carry over calendar events alerts/reminders after updates to it or reboots generally, at least in Ubuntu (24.04).

I expected my events and reminders to carry over even after updates and computer reboots. They don't. I missed an important appointment because of that oversight. Thunderbird used to work.

I doubt that there's an existing fix for this, so Thunderbird Calendar needs to be updated so that Calendar events alerts don't disappear after updates or reboots. Meanwhile, I'm looking around for email and calendar apps that don't have this problem.

Thanks

I kept seeing a message saying my libero account had failed to connect to server even though messages were still coming in (and going out?) but then my sent Folder started having gaps and messages not recorded. I decided to delete the account before re-entering it. Now, when I try to renter the details the 'new' account fails to appear and there is an error message saying 'incoming server already exists. Perhaps I didn't cancel enough when I deleted - there were 2 options, I think, but how do I now delete this 'preexisting' server connection which is blocking me???

Instalation Posteo-Account auf Thunderbird nicht möglich:"Anmeldung auf Server fehlgeschlagen. Ev. Konfiguration, Benutzername oder Passwort nicht korrekt." Alles kontroliert (Passwort von Posteo-Konto), automatische und manuelle Einrichtung probiert.

Hi, I had an issue where folders were suddenly not sorted in alphabetical order. This seems to have been fixed with the latest release at parent level, but all sub folders are not sorted in alphabetical order. The "Reset folder order" is only available when you right click the main account and not any sub folders

Guten Tag,

ich nutze Thunderbird (140.6 64Bit).

Bei jedem Start von Thunderbird, soll ich ein Passwort für ein Konto "caldav" eingeben (siehe Bild Passwort), das Konto existiert aber nicht (siehe Bild Konten)!

Hat jemand eine Idee?

MfG

Just out of the blue I found my local folders emails missing or I should say I wanted to put them back where I had them. It appears one drive had been messing with them. I had them in a folder on my desktop so I know they got backed up when I did a manual backup with an image using ms backup tool. I do not want to use one drive but it appears TB gets an error when I think I am pointing to the correct folder. How do I undo one drive and put my folders back? Unfortunately I do not have a recent image that have emails in them that are recent and want to save. I also had local outlook pst files on my local drive TB folder Any advice appreciated.

I have no idea what I have accomplished and what I have to do next. I am here because I cannot access my current email account,and neither can you. I paid $20 but I still see a pay page. Get Thunderbird installed and working. I had Thunderbird years ago and lost it, I think someone wanted me on the foxinternet.com program. Assume I am a new person to access the internet.

I don't know if something has changed since the last time I downloaded a .ics file into thunderbird or not.

I used to be able to load a .ics file directly into 'events' in my calendar. But something has changed. When I download the file now it gives it the name "Zul52mNeovl5. Which happens to be the name of the file I'm downloading from. So now I have 3 options of where to put the file - Events, Tasks or this filename. I can't find this file anywhere on my computer. How do I get rid of it?

Any Help would be appreciated.

Thanks

My 'sent mail' has suddenly all disappeared - although still on the mail file server. Inbox mail is fine - but if I send a test message to myself, I get the reply, but the sent message is not saveb. I have uninstalled and reinstalled Thunderbird twice, n - the second time deleting the Mozilla folder under C:\users and then rebooting This happened whilst I was using Thunderbird. I have used Thunderbird for years without problems I have run a virus scan with Malwarebytes, but no problmes showed up. All folders are still vixible on my iPhone

I am about to try reinstalling again. I don't want to have to change email clients.

Any help much appreciated.. Thank you Joan Kemp

Have TB on my laptop (146.0.1 (64-bit) on Win11) all set up the way I want it. Would like to "clone" those settings/profiles to my desktop. AI site said, "Copy profiles folder and profiles.ini to the new machine." Didn't work. Asking me to set up from scratch. Laptop is on "standard" edition, think desktop is on beta. Is that the problem? What do I need to do?

Sent mail has suddenly vanished, even though it is still on the originating file server. This happened very suddenly. I uninstalled and reinstalled Thunderbird, but no change. I am about to reboot PC to see if this will solve the problem. Very strange!

The File (saving to a folder) Recent function used to have the folders alphabetically. Some genius thought to reorganize the Recent folders to be in chronological order. Is there a setting to have the Recent folders be in alphabetical order again? I could not find anything. Thanks in advance.