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I had two emails on my Thunderbird. I deleted one by mistake. The G Mail account still works. I tried to reenter my Spectrum Account and I keep getting that my configuration user name or password are wrong. I checked all settings and they appear to be correct. I also deleted the account and tried reinstalling it and got the same result. I also tried to enter a new email account that I just got. I had the same result. Keeps asking me to reenter the password. (would be helpful if it would say why it is wrong (password, setting, etc.) I spent hours on this today. I worked with the Spectrum agent and we couldn't fix it. Bur it seems to be a general problem because I get the same result with both accounts.

I have three accounts set up in Thunderbird and my "ALL MAIL" folder has disappeared from my GMAIL ACCOUNTS. I did however appear to have 2 x Archive folders but in schofijnet10 one has disappeared in john.schofield10 i have 2 x DRAFT Folders and 2 x Sent folders in schofijnetQaol I have 2 x ARCHIVE and 2 x SPAM Folders Please see the image

Since the last update to version 146.00, under the folder Archives, both the sub folders for 2024 and 2025 have changed to Drafts and I cannot change them back to show the year folder (2024 & 2025). None of my other yearly Archived sub-folders are affected from 2016 - 2023.

Under Properties, both show their respective year correctly - i.e. imap://wbriggs1%40sky.com@imap.mail.yahoo.com/Archive/2024 and; imap://wbriggs1%40sky.com@imap.mail.yahoo.com/Archive/2025

I attach screenshots showing the issue and any help would be appreciated.

Starting 2026 Comcast is moving all email over to Yahoo email. We will be able to keep our Comcast email address, but as of this writing I do not know what suffix Yahoo will add to my 2 accounts. Both of my Comcast suffixes are Comcast.net and that is how my email comes through now. I was shared a linked that I didn't from Comcast about the pending change. Will the suffix change from Comcast.net? I have attached the link that was shared with me.

I guess with your Comcast e-mail, you need to know this. Comcast e-mail is going away and users are being switched over to Yahoo e-mail sometime in 2026.

Upgrade your Comcast.net email experience to Yahoo Mail

https://www.xfinity.com/support/articles/yahoo-email-migration-overview

I've lost all the contents of a folder in one of my TB accounts, including all subfolders. Mysterious, and all the more so since another email folder which wasn't a subfolder of this one is now in there as a subfolder. Everything else in that folder has gone. Nothing has disappeared anywhere else. I've trashed and rebuilt global-messages-db.sqlite but this hasn't helped, no difference. Any suggestions? Thanks!

If I use Thunderbird for Android to send or answer an e-mail it will be stored in the folder "Sent". That is correct, but I also receive a 100% copy of the e-mail in my Inbox. I cannot find a setting to switch off this behaviour.

Greetings,

Ad Verbunt

I am using 140.6.0esr (64-bit) and Windows 10. My Inbox disappeared. I was in it with no problems. Then I noticed two problems. I couldn't open new emails. It said connecting to server or loading content but email was blank. Also when I sent an email it could not copy to my sent folder due to network or file access errors. I could open and read all the other emails in my Inbox, just not three new ones. So I selected Inbox properties and repair. After the repair, my inbox is completely empty. It had thousands of messages. When I do a search for common emails I know were in my inbox, it only shows emails from subfolders. When I go to Inbox properties, it says number of messages: 0

Is there any chance I could talk with someone? Or that someone would call me? I'm not experienced in Thunderbird or email settings. And I don't like having to do it online. Richard Higgins Concord Mass

No longer a Spectrum cable user. Been using Firefox/Tbird for years. Will I still be able to use existing (charter.net/Spectrum) email address via Tbird?

This morning when I opened Thunderbird it got all my new messages in inbox but when I went to transfer some to local folders there wasn't any. I probably had about 25 folders in there. I still have email on my older computer and it still works fine. Local folders are still there. What do I do?

Wow, all my sub directories under my email address-s is gone, where did they go all ways made new folders under my email names to save IMPORTANT stuff...

so pissed so pissed..............................

The sorting of the Recent Destinations menu has changed and is now no longer usable. It is not sorted by most recent or any other obvious order. It now takes me more time to scan through the list to find what I want when it used to be a very useful/quick tool. Anyone else notice this new issue? Thanks!

Hello, I recently cleaned up my mail account and deleted obsolete folders on one device. The folder has been deleted on the server, but Thunderbird on another computer still shows the folder. In the subscribe menu the folder is not shown. But when I try to delete it it throws an error "The current command did not succeed. The mail server for account <account name> responded: [NONEXISTENT] unknown source folder.". The error makes sense since the folder has been deleted on the server. Is there a way to tell Thunderbird to just remove this folder?

Thanks in advance!