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Address list empty efter move to new computer

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  • Last reply by Jannne

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I have moved my entire hard disk to a new computer and upgraded to Windows 11. My professional consult did it actually, I don' know how. But he moved the disk to the new computer and cloned its content to the new hard disk. In my address book all folders are empty, all. When creating a new mail, the addresses are all there so I can send emails to the people I want, even to groups. When creating a new sending list I can do so by typing the desired persons and their addresses will show. So all contacts are somewhere on the computer. But the folders are empty, so I can't drag and drop contacts to create a sending list. I can create new contacts and place them in any of the folders, but that will probably f-k up things. I'd be glad if it is possible to restore my address book. I realized that there are quit a lot of contacts that are obsolete, which I want to delete. I'm not native English speaking so forgive me if I got some terminology wrong.

I have moved my entire hard disk to a new computer and upgraded to Windows 11. My professional consult did it actually, I don' know how. But he moved the disk to the new computer and cloned its content to the new hard disk. In my address book all folders are empty, all. When creating a new mail, the addresses are all there so I can send emails to the people I want, even to groups. When creating a new sending list I can do so by typing the desired persons and their addresses will show. So all contacts are somewhere on the computer. But the folders are empty, so I can't drag and drop contacts to create a sending list. I can create new contacts and place them in any of the folders, but that will probably f-k up things. I'd be glad if it is possible to restore my address book. I realized that there are quit a lot of contacts that are obsolete, which I want to delete. I'm not native English speaking so forgive me if I got some terminology wrong.

Chosen solution

Okey?

My address book contains folders like Personal Address Book, Collected Addresses, Family, Friends, Job, School. All of them are empty. But when I create a send list I can type a name and then I have the e-mail address on display. And when creating a message all my connections are there to be accessed.

But, thank you so much! As I am typing this and checked my address book for details all entries are there!!! What was empty yesterday is now complete with my hundreds of contact cards!

Yesterday was the first time since I started my new computer that I used the address book to enter new contacts. Maybe T-bird had to wake up to its new environment?

So again, thanks for your help, it was like when I was a child and asked my ma about a homework task, and I knew the answer just by asking.

Jannne form Sweden

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I am unsure what you mean by 'address folders', as it seems obvious that your addressbook is properly there. More information may help.

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Chosen Solution

Okey?

My address book contains folders like Personal Address Book, Collected Addresses, Family, Friends, Job, School. All of them are empty. But when I create a send list I can type a name and then I have the e-mail address on display. And when creating a message all my connections are there to be accessed.

But, thank you so much! As I am typing this and checked my address book for details all entries are there!!! What was empty yesterday is now complete with my hundreds of contact cards!

Yesterday was the first time since I started my new computer that I used the address book to enter new contacts. Maybe T-bird had to wake up to its new environment?

So again, thanks for your help, it was like when I was a child and asked my ma about a homework task, and I knew the answer just by asking.

Jannne form Sweden

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