Unable to open some, but not all, emails.
I have Mozilla Thunderbird email application with Windows 11. Recently I have problems opening some email texts, but not all. I do receive the mails and heading, but the contents are not displayed. This goes for some mails, and I do not see any connection as to which ones open and which ones don't. I would appreciate your advise. Bo Dahlberg
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I have the same problem. I've noticed it's emails with attachments. Since the most recent update, Thunderbird doesn't load the email when clicking on the entry in the inbox, and then when double clicking to open in a new tab, the main window is blank with a Loading... text on the top left, and the URL shown above starts with chrome://
Try to rebuild the index file of the troubled folder.
Right-click the folder - Properties - Repair Folder
christ1 said
Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder
It's not just one folder, it's all folders for all accounts. Repairing the folders doesn't seem to change anything. I don't have any special antivirus, I just use Windows Defender.
I have Advance System Care, which includes a virus protection agent. Bo
You have marked this topic as 'Solved'. Is it?
If not, try to start Windows 11 in safe mode with networking enabled.
Then tray again to rebuild the index file of the troubled folder.
Does the problem go away?
Windows safe mode disables anti-virus software. This is a troubleshooting step, not a solution.
I have found a temporary solution to reading the mails (but not rectifying the problem): right click the mail heading. Select "Open" and select "Open in new window". Bo
What are you doing differently when the message contents is not displayed?
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