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thunderbird crashes constantly

  • 2 replies
  • 1 has this problem
  • 11 views
  • Last reply by Wayne Mery

ivanm52
ivanm52
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Today Thunderbird has crashed on numerous occasions. it restarts and stays live for a while then crashes again. My updates are automatic and up to date. What should I do?

Today Thunderbird has crashed on numerous occasions. it restarts and stays live for a while then crashes again. My updates are automatic and up to date. What should I do?

Chosen solution

Ivan, what are your crash IDs?

See Help > troubleshooting, and scroll down.

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sfhowes
sfhowes
  • Top 25 Contributor
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Post the last few crash IDs in Help/Troubleshooting, Crash Reports. An ID begins with bp-...

In the meantime, try running TB in safe mode (hold Shift when launching), or run Windows in safe mode.

Wayne Mery
Wayne Mery
  • Top 10 Contributor
  • Moderator
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Chosen Solution

Ivan, what are your crash IDs?

See Help > troubleshooting, and scroll down.