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Completely Dropping the Ball, and Losing Userbase's Trust

I'm sure you've seen the many, many other responses detailing how a lot of long time users are upset, caught-off-guard, and losing their faith in Firefox and its team. … (läs mer)

I'm sure you've seen the many, many other responses detailing how a lot of long time users are upset, caught-off-guard, and losing their faith in Firefox and its team.

And I'm adding one more.

I am, for lack of a better term, not an op-sec obsessed redditor ready to move into the woods and only use tech from the 90s. I'm just a guy, who switched from The Other browser after constant data-focused scandals, and disregarding of their own userbase. And now! My beloved fox browser seems to be diving headfirst into that same kiddie pool. That sucks immensely. I won't lie and say I've been reading every single update, and blog post and whatsoever about the CEO change. I read about it 10 minutes ago! But it is still, confounding to me the change in direction, and I will no longer be holding others' hands and helping them switch over to Firefox.

This bubble will pop. It saddens me to see how greed wraps itself around peoples' hearts and suffocates them.

Frågat av Samhain Perez 2 minuter sedan

Can't log-in to synchronize

Yesterday I only change the photo in my Firefox profile. Today I can't log-in to synchronize my account. When I click on "Anmelden" (German for "log-in") at the top righ… (läs mer)

Yesterday I only change the photo in my Firefox profile. Today I can't log-in to synchronize my account. When I click on "Anmelden" (German for "log-in") at the top right corner, a new tab opens, I can enter my e-mail adress, klick onto the button "Anmelden oder registrieren" (German for "log-in or register") it fades out and nothing else happens. I can access my account here as I logged in to send this message. What is the issue? How can I start synchronizing my account again? My Firefox version is 146.0 Thanks in advance, Chris

Frågat av cm-Firefox 7 timmar sedan

Senaste svar av cm-Firefox 2 timmar sedan

Windows 11 + Multi-Display - Phantom Windows on Taskbar

Hi. According to my observations, only Mozilla Firefox and Adobe Reader have this problem so far. Windows 11 + Multi-Monitoring Windows 10 have this Bug not ! Open… (läs mer)

Hi. According to my observations, only Mozilla Firefox and Adobe Reader have this problem so far.

Windows 11 + Multi-Monitoring Windows 10 have this Bug not !

Open Firefox, drag the window to the second or third monitor, and suddenly there is another hidden Firefox window on the taskbar of that display. If you move Firefox back to the main monitor, it disappears again. Or you can close Firefox and restart it on the desired monitor.

This is an annoying little bug, and I don't understand why Microsoft or Mozilla haven't fixed it yet. It's easy to reproduce and has obviously been around for a while. Since it only affects the two programs mentioned above so far, an MS update will probably not fix it; instead, the developers at Mozilla and Adobe need to address it.

Here the Same Topic in Adobe Forum. No bug fix to date

https://community.adobe.com/t5/acrobat-discussions/taskbar-phantom-window-when-using-multiple-monitors/td-p/14390169

I hope you release a bug fix soon... but since that hasn't happened yet, I'm afraid it will take a while... I'm surprised, because I'm sure many people are experiencing this annoying problem, and in my opinion it's not a big challenge for your developers.


@Mozilla Please Fix this Bug. I know Windows 11 is not better than Windows 10 but Supports End and many Users and Customers used in Future this OS and if you don't want to lose any more market share, it's important to fix this minor bug for ordinary users too. Thanks ;-)

Frågat av L3x1 1 månad sedan

Senaste svar av L3x1 3 timmar sedan

Disappointed with Firefox's future as a "modern AI browser" !

I use firefox as my browser of choice because it seems to be the only large browser not yet completely flooded with AI slop and bloatware. I'm incredibly disappointed tha… (läs mer)

I use firefox as my browser of choice because it seems to be the only large browser not yet completely flooded with AI slop and bloatware. I'm incredibly disappointed that the new direction seems to be "becoming a modern AI browser". I don't care if I can opt-in or opt-out of AI tools for my personal browser experience - simply their presence presents a safety, efficiency, ethical and privacy concern.

The ONE THING that puts firefox above other browsers and why it is gaining more users recently is because it hasn't jumped into the AI-toilet along with Chrome etc. Yet. If Firefox moves forward with the implementation of more AI tools, regardless of individual opt-in options, I will have no choice but to stop using firefox. I am simply not interested in wading through excrement.

Frågat av Jahn Ringger 5 timmar sedan

passwords

I lost ALL of my passwords, saved favorites and am so pissed with my inability to retrieve them. I occurred when I was in the sync settings while personalizing firefox. … (läs mer)

I lost ALL of my passwords, saved favorites and am so pissed with my inability to retrieve them. I occurred when I was in the sync settings while personalizing firefox. What gives?

Frågat av raquilitalittle 5 timmar sedan

".part could not be saved, because the source file could not be read. Try again later, or contact the server administrator." error message keeps popping up and downloads keep halting

I am at my wit's end with this. checked every single post on every website but nothing works. anything larger than 30 megabytes always fails in the middle and I have to k… (läs mer)

I am at my wit's end with this. checked every single post on every website but nothing works. anything larger than 30 megabytes always fails in the middle and I have to keep resuming it. It also keeps giving me the same error message "Downloads\example.part could not be saved, because the source file could not be read. Try again later, or contact the server administrator." I have tried safe mode. I tried changing the download location, it still tells me that the .part file in the Downloads folder can't be read. This .part problem started recently after a firefox update for me. But the downloads getting cancelled for no apparent reason has been a forever problem. Is switching back to Chrome the only real solution? (I've been told this)

Frågat av Ashar 7 timmar sedan

Confluence stops working after a while until cookies are cleared

I have an issue where Confluence stops working after a while. The issues are as follows: Opening a link will work and show the page. After about 5 seconds, the pa… (läs mer)

I have an issue where Confluence stops working after a while.

The issues are as follows:

  • Opening a link will work and show the page.
  • After about 5 seconds, the page will turn black.
  • Using the search bar does not work, no results show.
  • Trying to expand items in the sidebar does not work.
  • Clicking on a link in the sidebar does work, but it too will turn black after the same 5 second delay.
  • You can't edit pages.

I have found two ways to temporarily fix the issue.

  • Clear the cookies for Atlassian.net.
  • Go into the inspector, switch to the Network tab, tick "Disable Cache" and reload the page.

Unfortunately, this only fixes it for a week or two until it comes back.

This is not specific to any one Confluence instance. Once one stops loading, all (that we have tried) stop loading.

Frågat av jimmy.koene 9 timmar sedan

Read The Freakin' Room - Stop This AI Nonsense

I am going to be brutally honest here: I'm militantly anti-AI and think its proliferation has caused innumerable issues societally, including offloading simple cognitive … (läs mer)

I am going to be brutally honest here: I'm militantly anti-AI and think its proliferation has caused innumerable issues societally, including offloading simple cognitive tasks or questions that could have been directed towards actual living breathing people being instead handed over to something that doesn't know what words even mean, just where they might go in a sentence. Many people share my concerns, and have voiced them across social media, and have gone out of their way to criticise and take a stand against what we see as a plague.

So it is with much frustration that I find out Mozilla are aiming to turn Firefox into "a modern AI browser", per new Mozilla CEO Anthony Enzor-Demeo's first blog post in the role. I have already gone out of my way to turn off as much of the AI nonsense in Firefox as I can — even downloading a plugin to remove the Google Gemini summaries, because they're all less than useless and absolutely defeat the point of using Google in the first place — and now here we are; it's going to be shoved down our throats, whether we wanted it or not (which, of course, many of us didn't).

I didn't anticipate that this would be the thing that forces me to make an account for the support forum of all things, because my experience of Firefox up to this point (an experience spanning almost as long as Firefox has existed) has been a largely positive experience, and I even make use of Thunderbird for my email needs. Now, all of this is being swept aside because of corporate greed and an outright rejection of its userbase.

This same userbase is very strongly and vocally against this, and it is within our power — even if we don't necessarily want to have to do so — to move elsewhere. Therefore, I urge Mozilla and its leadership to read the goddamn room and recognise that we don't want this, stop forcing it upon us, and focus on being a browser that is nice to use without having to rely on the Infinite Plagiarism Machine to do it.

If there is no about-turn on this or almost prostrated assurances that you would have to directly opt in (not out, but in, specifically; as in, I would have to turn everything on myself to even see a single bit of it) to this otherwise seemingly enforced "modern AI browser" experience, I will stop using both Firefox and Thunderbird and will actively recommend against them. I've already gone some distance towards excising the likelihood of encountering AI in my life, and I will continue to do so if I have to, even if it comes at the cost of software I've been using ever since I was a teenager.

Your call, Mozilla.

Choose responsibly.

Frågat av Daniel Learmouth 9 timmar sedan

Browsing history is permanently saved.

I need to permanently save my browsing history, but I haven't found such a function in Firefox. Firefox regularly deletes my browsing history, which I really dislike. I n… (läs mer)

I need to permanently save my browsing history, but I haven't found such a function in Firefox. Firefox regularly deletes my browsing history, which I really dislike. I need it to accurately and precisely save my browsing history without any omissions. I need a solution to this problem.

Frågat av qm65285 10 timmar sedan

Animation Performance Issue in SVG Rendering

In Firefox, the animation exhibits performance issues like stuttering, particularly in elements that rely on animateTransform and animate for movement or opacity transiti… (läs mer)

In Firefox, the animation exhibits performance issues like stuttering, particularly in elements that rely on animateTransform and animate for movement or opacity transitions. This issue is not present in Chrome, where the animations run smoothly without any noticeable lag.

Expected Behavior: The animation should render smoothly on both Chrome and Firefox without any stuttering or lag, providing a seamless experience for users.

Steps to Reproduce:

Open the provided SVG code in Firefox.

Observe the animation, particularly the elements with animate and animateTransform attributes.

Notice the stuttering or lag compared to the smooth rendering in Chrome.

Frågat av Biny 11 timmar sedan

Senaste svar av Biny 11 timmar sedan

Why do we need to have AI slop forcibly put into our browser?

I did not ask for to have intrusive AI slop put in our browsers. I literally switched over to Firefox for very specific reasons. I stopped using other browsers, such as … (läs mer)

I did not ask for to have intrusive AI slop put in our browsers.

I literally switched over to Firefox for very specific reasons. I stopped using other browsers, such as chrome and other chromium based browsers, because they eventually got filled with AI bloatware slop that didn't really add anything to how we use the internet browsers

Firefox literally had something going on that stood out from rest of the market, and now you're willing enough to throw it all away for short-term gains to be made off the AI bubble? Firefox could've been the market leader in having a simple browser with no AI slop or general bloat added.

Not to mention the fact that AI is just straight up invasive as its basically just thinly veiled attempt to get more sensitive data harvested off users, to produce more money without paying compensation for the time used on the browser. In addition to opening up vectors for identity theft and fraud.

Once again, why is it absolutely necessary to have AI in the browser?

Frågat av mydefaultaccount 18 timmar sedan

Signed in to get help and in authorization code email, wrong Windows version is listed.

I wanted to report that after signing in to get help I received an authorization code email and in it the wrong Windows version is listed. Although the computer is runnin… (läs mer)

I wanted to report that after signing in to get help I received an authorization code email and in it the wrong Windows version is listed. Although the computer is running Windows 11 25H2 Pro, in the email it reported it was Windows 10. See first uploaded image. I noticed that in the Shared Data, it also lists the OS as Windows 10.

Interestingly, after clicking on Show Details below, It does list the OS as Windows 11. See second uploaded image. Also see search results concerning this at: Search results for Mozilla reporting wrong Windows version

Frågat av Wayne Carpenter 20 timmar sedan

Bogged down, slow: Win11 task manager shows more FF browsers than reality

Bogged down, slow: Win11 task manager(TM) shows more FF browsers than reality. Have 11 FF browsers in use but TM says 55 climbing to 77.... numbers vary up & down! … (läs mer)

Bogged down, slow: Win11 task manager(TM) shows more FF browsers than reality. Have 11 FF browsers in use but TM says 55 climbing to 77.... numbers vary up & down! but never accurate to what is in use. Attempted fixes: cleared cookies, ' Refresh', uninstall/reinstall. Troubleshooting Information: Application Basics said "Profile folder" click "Open Profile' for FF ...but no FF in that list. Tried 'clear Startup cache' and it jumped to 82 after... so worse. How do I get a true number of browsers open and not these 'extras'. Thanks in advance..

Frågat av pandora888ca 22 timmar sedan

Tab groups after crash

Hello dear Mozilla team, It has come to my attention that it is the second time, that Firefox randomly restarts (crashes?) and as an consequence of it Loose all of my t… (läs mer)

Hello dear Mozilla team,

It has come to my attention that it is the second time, that Firefox randomly restarts (crashes?) and as an consequence of it Loose all of my tab groups, which are really help-full to separate work and projects at work.

Is there something known about this behavior ?

Just to know if it is known why this happens. Or what should I keep in thoughts to prevent it....

Many thanks in advance.

Kind regards,

J.F. Calixto Zarate

Frågat av j.f.calixtozarate 22 timmar sedan